Factory Internet Ltd

“Factory Internet Ltd have demonstrated that they are an expert team who both understand our requirements and are able to deliver the service. Following a smooth onboarding process - establishing secure connectivity and deploying the monitoring agent – Factory Internet Ltd conducted an initial health check in order to provide an audit report and recommendations that would allow DCC to optimise performance, security and resilience. DCC now benefits from continuous and proactive monitoring, automated alerts, end point protection and a regular patching cycle carried out in line with our change control procedures, ensuring the high compliance levels we need. We've found the people at Factory Internet Ltd easy to work with, knowledgeable and reliable. We value working with a team that do what they say they’ll do when they say they're going to do it - and Factory Internet Ltd have!” Liam Salmon, Team Leader, Derby City Council Managed Cloud services and Security customer

"Factory Internet came as a highly recommended supplier of Linux and Cloud services. We have utilised Factory Internet services for the past FY and recently renewed the service once again. Our previous supplier provided no-where near the customer service excellence and value for money that Factory Internet deliver. The difference is like night and day. Factory Internet are proactive in their approach, with 80% of service requests identified and resolved by a proactive monitoring approach before it reached critical escalation. Their commitment to the customer and cost effective solutions will undoubtedly contribute toward their success and growth of the company.“ Tyler Pearson, Senior Service Delivery Manager, Ricoh Managed services customer