Note

Please check with partner directly for latest info, such as day rates and team size.

About

Friendly expertise in innovation, service design and user research to help charities make sense of complex challenges, understand the people using their services, and develop successful campaigns and propositions.

Clients

British Red Cross, Action for Children, Blood Cancer UK, Stroke Association

Testimonials

I had the pleasure of working with Laura recently as we were building a series of Christmas fundraising propositions that were sensitive to the lived experience of people affected by blood cancer during that time of year. I was really impressed by how effectively Laura kept us grounded in the needs of those people as we designed solutions. Her focus on user needs was unwavering and helped us create products that were truly impactful. Moreover, Laura's communication skills are top-notch. She was able to effectively communicate her research findings to our team at Blood Cancer UK, which was crucial in creating a shared understanding of our users and their needs.
Ben Sykes, UX and Innovation Lead, Blood Cancer UK
Laura is an incredible designer with an uncanny ability to create stuff that people actually want.
Lynn Roberts, Director of Growth and Service Design, Action For Children

Insurance

Employers Liability, Professional Indemnity, Public Liability

Policies

Safeguarding Policy, GDPR Policy, Diversity & Inclusion Policy, Environmental Policy

Tech

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